ING Vs CBA Australia – Which Bank is Right for You?

When it comes to choosing a bank in Australia, two popular options are ING and Commonwealth Bank of Australia (CBA). Both of these banks offer a wide range of financial products and services, including savings accounts, credit cards, home loans, personal loans, and more. In this article, we will compare ING vs CBA in terms of their features, fees, and customer support to help you make an informed decision about which bank is right for you.

ing vs cba
ING Vs CBA Australia


One of the key differences between ING and CBA is their focus on digital banking. ING is a primarily online bank, with no physical branches, while CBA has a large network of branches and ATMs across Australia. ING offers a range of savings accounts with competitive interest rates, as well as a transaction account with no monthly fees and unlimited ATM withdrawals. CBA, on the other hand, offers a range of transaction and savings accounts, credit cards, personal loans, and home loans, as well as financial planning and investment services.


Another important factor to consider when choosing a bank is fees. ING is known for its low fees, with no monthly account fees, no ATM withdrawal fees, and no foreign transaction fees on its debit and credit cards.

CBA, on the other hand, charges a range of fees for its products and services, including monthly account fees, ATM withdrawal fees, and foreign transaction fees. However, CBA does offer fee waivers and discounts for certain customers, such as students and seniors.

Investment Options

Commonwealth Bank of Australia offers a range of investment options, including managed funds, exchange-traded funds (ETFs), and direct shares. ING, on the other hand, does not offer investment options beyond term deposits.


Commonwealth Bank of Australia offers a range of insurance products, including home and contents insurance, car insurance, travel insurance, and more. ING, on the other hand, does not offer insurance products.

Customer Support

Both ING and CBA offer customer support through a range of channels, including phone, email, and online chat. ING also offers a mobile app that allows customers to manage their accounts on the go, while CBA offers a range of digital banking services, including online banking and a mobile app. CBA also has a large network of physical branches and ATMs, which may be beneficial for customers who prefer to receive in-person support.

Also Read : Ubank Vs Macquarie

Read: Ubank Vs ANZ Plus

Comparison Table – ING Vs CBA Australia

FocusOnline bankingPhysical branches
ProductsSavings accounts, transaction accountTransaction and savings accounts, credit cards, personal loans, home loans, financial planning and investment services
FeesLow feesRange of fees
Customer SupportPhone, email, online chat, mobile appPhone, email, online chat, mobile app, physical branches, ATMs

Which Bank is Right for You?

In conclusion, both ING and CBA are reputable banks in Australia with their own unique strengths and offerings. If you prioritize low fees and online banking, ING may be the better option for you. On the other hand, if you value access to physical branches and a wider range of financial products and services, CBA may be the better option.

Ultimately, the choice between these two banks will depend on your individual needs and preferences. Visit ThinkMoneyTrader for more financial bytes like this.

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